1. Information We Collect
When you place an order or contact us, we collect necessary fulfillment details: your full name, mobile telephone number, delivery district and street address, and purchase records. If you authenticate with an account, your email address is retained for order history access.
2. Purpose of Processing
Your information is used strictly to verify and fulfill your order, coordinate delivery with our courier partners, process warranty claims, and provide technical customer support. We do not sell, rent, or trade your personal information to third parties.
3. Logistics Partners
Delivery details (name, contact phone, street address, and payable COD amount) are shared strictly with our contracted courier partners solely to execute parcel delivery and coordinate doorstep payment.
4. Data Storage and Security
Order records are retained securely to substantiate 1-year warranty coverage and tax compliance. Because we operate on Cash on Delivery, our website does not collect or store credit card numbers, bank account numbers, or payment credentials.
5. Contact Regarding Your Data
To enquire about your saved details or request updates to your account information, contact our privacy desk at support@dopetechnp.com.